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This topic contains 6 replies, has 3 voices, and was last updated by  jondel2019 4 years, 11 months ago.

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  • Creator
    Topic
  • #38277

    harris
    Participant

    This may have been covered, but I am brand new to Oro and a novice CRM user. I have tried to cut and paste into and out of Oro with no success, is there a setting that I can change to allow this? Moving info from file to Oro by cutting and pasting would make use much easier.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Author
    Replies
  • #38295

    Andrey Yatsenko
    Moderator

    Please describe steps to reproduce. Copy & paste works for me at all the regular scenarios.

    #38313

    harris
    Participant

    When I copy anything from outside of Oro and try to paste into Oro. I tried to copy a contact name out of my email and paste it into the search bar in Oro and it will not paste, the paste option is not available.

    #38315

    Andrey Yatsenko
    Moderator

    Never heard about such an issue.

    1) Which browser and OS are you using?

    2) Does paste work for all other websites in this browser for you?

    3) Is it customization or a plain Oro installation? and please specify the application and the version you are using.

    Thank you

    #38316

    harris
    Participant

    I use FireFox, Outlook and Windows
    Paste works fine in all other applications
    It is just the plain free Oro

    I just tried to copy out of Excel and paste into my Oro and it does not work either

    #38317

    Andrey Yatsenko
    Moderator

    We can’t reproduce it on the same OS and the Browser.
    It looks like an issue provided by some browser extension. Please try to reproduce it in a private window in Firefox or disable all the extensions you have and check it again.
    Thank you.

    #38944

    jondel2019
    Participant

    Thanks for the solution ANdrey

Viewing 6 replies - 1 through 6 (of 6 total)

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