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  • November 1, 2018 at 6:55 am #37576

    support11
    Participant

    Getting a 500 internal server error after checkout for users. Seemed to have happened after a change was made to the order email template on the backend UI. Any suggestions?
    Already cleared the cache.

    thanks

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  • November 1, 2018 at 9:39 am #37577

    Michael
    Keymaster

    Check the logs in app/logs for the exact error.
    Most likely the order confirmation template is the culprit, as it is possible to modify the order confirmation email tempalte in such way that will break sending emails, and that in turn will cause the checkout error.

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