unable to get background emails in orocrm

Hello,

We have “Export” feature in orocrm. Right now in project I am not able to get any background mail which has export data sheet. Normal mails are coming like forgot password. It has issue with only background mails. I attached screenshot of “Export” button and the message which I get when I click on export button. Can anyone help me to come out from this problem.
I am using orocrm version “2.6”.

Thanks

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[Andrey YatsenkoModerator]

Make sure the message consumer is running and its log file has no errors.
See https://doc.oroinc.com/backend/setup/dev-environment/manual-installation/crm-ce/#configure-and-run-required-background-processes

[Author]

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