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  • Creator
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  • #35907
    alendo
    alendo
    Participant

    I would like to define a segment (Women from Rome) to select all contacts of female gender, and who live in Rome. I created a segment on address entity with the field city that contains Roma (Rome address). Then I tried to create a segment to select contacts with gender equal to female and I would like to apply the address segment I created before, but the system doesn’t find that segment. Maybe I did not understand how it works?
    Thanks
    Alessandra

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  • #35908

    Alexandr Smaga
    Participant

    Hello @alendo !
    Yep you a little misunderstood how it works. Segmentation filter works only on main entity. So if you create a segment based on contact entity, there you can apply filter by gender and by contact address fields as well.

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