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Forums Forums OroPlatform OroPlatform – Installation/Technical Issues or Problems Stuck at System requirements check

This topic contains 20 replies, has 6 voices, and was last updated by  rodolvelasco 4 years, 3 months ago.

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  • Creator
    Topic
  • #35095

    zhex900
    Participant

    Hi,

    I am stuck at System requirements check for OroPlatform 1.4

    The error I have is

    I have tried running but I run into the same error.

    Please help me out.

    Jake He

Viewing 15 replies - 1 through 15 (of 20 total)
  • Author
    Replies
  • #35096

    Alexandr Smaga
    Participant

    Hello @zhex900 !

    This error says that you trying to install Oro in folder that currently uses OS file encryption mode in order to secure your data. This mode has some limitations, one of them is less limit on filename length, but some third party software that we depends on (doctrine) can’t work properly with such limitation. So, it asks you to move cache folder outside encrypted partition/folder.

    This could be done via overriding method getCacheDir() of HttpKernel, that is placed in app/ directory.
    If my suggestion will not solve the issue, please share with us which OS you use.

    #35097

    zhex900
    Participant

    Hi,

    Sorry for not make it clear.

    I am doing a install in docker with a Debian base. I followed this post to by pass the requirement check.
    http://oroinc.com/orocrm/forums/topic/installation-in-docker-container

    Jake He

    #35098
    behrang
    behrang
    Participant

    Hi
    i have the same issue.
    i installed oro via github as described in documentation.

    the app cache folder is as delivered

    /var/customers/webs/MYCUSTOMER/crm.domain.tld/platform-application/app/cache

    it’s a root server with ubuntu and our admin says there is no encryption in use.
    we use froxlor and apache.

    how can i solve this?
    thanks

    #35099
    behrang
    behrang
    Participant

    Hi
    can please somebody help?
    we cannot go on without help.
    greets

    #35100
    behrang
    behrang
    Participant
    #35101
    Yevhen Shyshkin
    Yevhen Shyshkin
    Participant

    Hello, behrang

    This is what exactly this check does:

    Please, check this value on your environment. If you are completely sure that this check is passed then you can suppress this check here.

    #35102
    behrang
    behrang
    Participant

    hi Yevhen
    getconf NAME_MAX /var/customers/tmp/kks/ would be 255
    the user of the given path is kks
    and in phpinfo upload_tmp_dir is /var/customer/tmp/kks
    so does oro check the right tmp dir path?

    #35103
    Yevhen Shyshkin
    Yevhen Shyshkin
    Participant

    You should run this check for your app directory as your web server user. F.e.:sudo -u www-data getconf NAME_MAX /opt/www/crm_dev/app

    #35104
    behrang
    behrang
    Participant

    sudo -u kks getconf NAME_MAX /var/customers/webs/kks/crm.gastrozentrale.de/platform-application/app/
    255

    #35105
    Yevhen Shyshkin
    Yevhen Shyshkin
    Participant

    That’s odd. We’ll check this out – look’s like problem from our side. Thank you for reporting, we’ll try to fix it ASAP.

    If configuration is correct you can safely disable this check – just comment these lines and try to do installation.

    #35106
    behrang
    behrang
    Participant

    Hi
    thx for the info.

    i come on next page: white/blank page.
    error log says

    [Thu Dec 25 17:39:31.470996 2014] [fcgid:warn] [pid 23392] [client 89.204.130.118:39046] mod_fcgid: stderr: #0 /var/customers/webs/kks/crm.gastrozentrale.de/platform-application/vendor/oro/platform/src/Oro/Bundle/EntityExtendBundle/OroEntityExtendBundle.php(78): Oro\\Bundle\\EntityExtendBundle\\OroEntityExtendBundle->getPhp(), referer: http://crm.gastrozentrale.de/install.php
    [Thu Dec 25 17:39:31.470998 2014] [fcgid:warn] [pid 23392] [client 89.204.130.118:39046] mod_fcgid: stderr: #1 /var/customers/webs/kks/crm.gastrozentrale.de/platform-application/vendor/oro/platform/src/Oro/Bundle/EntityExtendBundle/OroEntityExtendBundle.php(66): Oro\\Bundle\\EntityExtendBundle\\OroEntityExtendBundle->ensureCacheInitialized(), referer: http://crm.gastrozentrale.de/install.php
    [Thu Dec 25 17:39:31.471000 2014] [fcgid:warn] [pid 23392] [client 89.204.130.118:39046] mod_fcgid: stderr: #2 /var/customers/webs/kks/crm.gastrozentrale.de/platform-application/vendor/oro/platform/src/Oro/Bundle/EntityExtendBundle/OroEntityExtendBundle.php(46): Oro\\Bundle\\EntityExtendBundle\\OroEntityExtendBundle->ensureInitialized(), referer: http://crm.gastrozentrale.de/install.php
    [Thu Dec 25 17:39:31.471002 2014] [fcgid:warn] [pid 23392] [client 89.204.130.118:39046] mod_fcgid: stderr: #3 /var/customers/webs/kks/crm.ga in /var/customers/webs/kks/crm.gastrozentrale.de/platform-application/vendor/oro/platform/src/Oro/Bundle/EntityExtendBundle/OroEntityExtendBundle.php on line 97, referer: http://crm.gastrozentrale.de/install.php
    [Thu Dec 25 17:39:34.350992 2014] [fcgid:warn] [pid 23392] [client 89.204.130.118:35387] mod_fcgid: stderr: PHP Fatal error: Uncaught exception ‘RuntimeException’ with message ‘The php executable could not be found, add it to your PATH environment variable and try again’ in /var/customers/webs/kks/crm.gastrozentrale.de/platform-application/vendor/oro/platform/src/Oro/Bundle/EntityExtendBundle/OroEntityExtendBundle.php:97, referer: http://crm.gastrozentrale.de/install.php
    [Thu Dec 25 17:39:34.351002 2014] [fcgid:warn] [pid 23392] [client 89.204.130.118:35387] mod_fcgid: stderr: Stack trace:, referer: http://crm.gastrozentrale.de/install.php
    [Thu Dec 25 17:39:34.351004 2014] [fcgid:warn] [pid 23392] [client 89.204.130.118:35387] mod_fcgid: stderr: #0 /var/customers/webs/kks/crm.gastrozentrale.de/platform-application/vendor/oro/platform/src/Oro/Bundle/EntityExtendBundle/OroEntityExtendBundle.php(78): Oro\\Bundle\\EntityExtendBundle\\OroEntityExtendBundle->getPhp(), referer: http://crm.gastrozentrale.de/install.php
    [Thu Dec 25 17:39:34.351006 2014] [fcgid:warn] [pid 23392] [client 89.204.130.118:35387] mod_fcgid: stderr: #1 /var/customers/webs/kks/crm.gastrozentrale.de/platform-application/vendor/oro/platform/src/Oro/Bundle/EntityExtendBundle/OroEntityExtendBundle.php(66): Oro\\Bundle\\EntityExtendBundle\\OroEntityExtendBundle->ensureCacheInitialized(), referer: http://crm.gastrozentrale.de/install.php
    [Thu Dec 25 17:39:34.351008 2014] [fcgid:warn] [pid 23392] [client 89.204.130.118:35387] mod_fcgid: stderr: #2 /var/customers/webs/kks/crm.gastrozentrale.de/platform-application/vendor/oro/platform/src/Oro/Bundle/EntityExtendBundle/OroEntityExtendBundle.php(46): Oro\\Bundle\\EntityExtendBundle\\OroEntityExtendBundle->ensureInitialized(), referer: http://crm.gastrozentrale.de/install.php
    [Thu Dec 25 17:39:34.351014 2014] [fcgid:warn] [pid 23392] [client 89.204.130.118:35387] mod_fcgid: stderr: #3 /var/customers/webs/kks/crm.ga in /var/customers/webs/kks/crm.gastrozentrale.de/platform-application/vendor/oro/platform/src/Oro/Bundle/EntityExtendBundle/OroEntityExtendBundle.php on line 97, referer: http://crm.gastrozentrale.de/install.php

    #35107
    Yevhen Shyshkin
    Yevhen Shyshkin
    Participant

    Look’s like application can’t find your php CLI command. Please, check these environment varibles – ORO_PHP_PATH, PHP_BINARY, PHP_PATH, PHP_PEAR_PHP_BIN – and specify one of them if there are any.
    Also, please, ensure that your cache and logs directories have corerct permissions to write data there.

    #35108
    behrang
    behrang
    Participant

    Hi
    do i have to set all 4 variables or is one enough.
    and can i set them with SetEnv in /web/.htaccess ?
    greets

    #35109
    behrang
    behrang
    Participant

    if i understand right i need to put it in my virtual host conf
    since htaccess doesnt work for installer

    #35110
    Yevhen Shyshkin
    Yevhen Shyshkin
    Participant

    > do i have to set all 4 variables or is one enough
    One should be enoght.

    > if i understand right i need to put it in my virtual host conf
    Yes. You can check it using phpinfo() function.

Viewing 15 replies - 1 through 15 (of 20 total)

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