Stuck at System requirements check

Hi,

I am stuck at System requirements check for OroPlatform 1.4

The error I have is

ERROR | Move app/cache folder outside encrypted directory.

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ERROR   | Move app/cache folder outside encrypted directory.

I have tried running but I run into the same error.

app/console cache:clear --env=prod app/console oro:platform:update --force --env=prod

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app/console cache:clear --env=prod app/console oro:platform:update --force --env=prod

Please help me out.

Jake He

Topic

[behrangParticipant]

Heyho, I found our problem: The app/cache dir contained elements from a previous installation attempt. They were not owned by the current php-fcgi user and could therefore not be modified.

Greetings and thx

[behrangParticipant]

Hm, the problem is back… investigating.

[behrangParticipant]

Ok, I now tried the installation using the cli, but I still get a strange permission denied error, see further down. It seems like sh cannot be executed, but shell_exec works in my tests.

$php app/console -v oro:install Installing Oro Application. Oro requirements check: +---------+-------------------------------------------------------------------------------------------+ | Check | Mandatory requirements | +---------+-------------------------------------------------------------------------------------------+ | OK | Vendor libraries must be installed | | OK | app/cache/ directory must be writable | | OK | app/logs/ directory must be writable | | OK | Configured default timezone "Europe/Berlin" must be supported by your installation of PHP | | OK | json_encode() must be available | | OK | session_start() must be available | | OK | ctype_alpha() must be available | | OK | token_get_all() must be available | | OK | simplexml_import_dom() must be available | | OK | APC version must be at least 3.1.13 when using PHP 5.4 | | OK | PCRE extension must be available | | OK | Cache folder should not be inside encrypted directory | +---------+-------------------------------------------------------------------------------------------+ +---------+--------------------------------------------+ | Check | PHP settings | +---------+--------------------------------------------+ | OK | date.timezone setting must be set | | OK | detect_unicode must be disabled in php.ini | | OK | memory_limit should be at least 512M | +---------+--------------------------------------------+ +---------+-----------------------------------------------------------------+ | Check | Oro specific requirements | +---------+-----------------------------------------------------------------+ | OK | PHP version must be at least 5.4.9 (5.5.3-1ubuntu2.6 installed) | | OK | GD extension must be at least 2.0 | | OK | cURL extension must be at least 7.0 | | OK | mcrypt_encrypt() should be available | | OK | intl extension should be available | | OK | icu library must be at least 3.8 | | OK | web/uploads/ directory must be writable | | OK | web/media/ directory must be writable | | OK | web/bundles/ directory must be writable | | OK | app/attachment/ directory must be writable | | OK | web directory must be writable | | OK | app/config/parameters.yml file must be writable | +---------+-----------------------------------------------------------------+ +---------+-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+ | Check | Optional recommendations | +---------+-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+ | OK | Requirements file should be up-to-date | | OK | When using the logout handler from the Symfony Security Component, you should have at least PHP 5.4.11 due to PHP bug #63379 (as a workaround, you can also set invalidate_session to false in the security logout handler configuration) | | OK | PCRE extension should be at least version 8.0 (8.31 installed) | | OK | PHP-XML module should be installed | | OK | mb_strlen() should be available | | OK | iconv() should be available | | OK | utf8_decode() should be available | | OK | posix_isatty() should be available | | OK | intl extension should be available | | OK | intl extension should be correctly configured | | OK | intl ICU version should be at least 4+ | | OK | a PHP accelerator should be installed | | WARNING | Set short_open_tag to off in php.ini*. | | OK | magic_quotes_gpc should be disabled in php.ini | | OK | register_globals should be disabled in php.ini | | OK | session.auto_start should be disabled in php.ini | | OK | PDO should be installed | | OK | PDO should have some drivers installed (currently available: mysql, pgsql, sqlite) | | OK | SOAP extension should be installed (API calls) | | OK | A JS Engine (node) is installed | +---------+-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+ sh: 1: /usr/bin: Permission denied [RuntimeException] The command terminated with an exit code: 126. Exception trace: () at /var/customers/webs/username/domainname/platform-application/vendor/oro/platform/src/Oro/Bundle/InstallerBundle/CommandExecutor.php:168 Oro\Bundle\InstallerBundle\CommandExecutor->processResult() at /var/customers/webs/username/domainname/platform-application/vendor/oro/platform/src/Oro/Bundle/InstallerBundle/CommandExecutor.php:138 Oro\Bundle\InstallerBundle\CommandExecutor->runCommand() at /var/customers/webs/username/domainname/platform-application/vendor/oro/platform/src/Oro/Bundle/InstallerBundle/Command/InstallCommand.php:223 Oro\Bundle\InstallerBundle\Command\InstallCommand->prepareStep() at /var/customers/webs/username/domainname/platform-application/vendor/oro/platform/src/Oro/Bundle/InstallerBundle/Command/InstallCommand.php:121 Oro\Bundle\InstallerBundle\Command\InstallCommand->execute() at /var/customers/webs/username/domainname/platform-application/vendor/symfony/symfony/src/Symfony/Component/Console/Command/Command.php:245 Symfony\Component\Console\Command\Command->run() at /var/customers/webs/username/domainname/platform-application/vendor/symfony/symfony/src/Symfony/Component/Console/Application.php:900 Symfony\Component\Console\Application->doRunCommand() at /var/customers/webs/username/domainname/platform-application/vendor/symfony/symfony/src/Symfony/Component/Console/Application.php:191 Symfony\Component\Console\Application->doRun() at /var/customers/webs/username/domainname/platform-application/vendor/symfony/symfony/src/Symfony/Bundle/FrameworkBundle/Console/Application.php:96 Symfony\Bundle\FrameworkBundle\Console\Application->doRun() at /var/customers/webs/username/domainname/platform-application/vendor/jms/job-queue-bundle/JMS/JobQueueBundle/Console/Application.php:44 JMS\JobQueueBundle\Console\Application->doRun() at /var/customers/webs/username/domainname/platform-application/vendor/symfony/symfony/src/Symfony/Component/Console/Application.php:121 Symfony\Component\Console\Application->run() at /var/customers/webs/username/domainname/platform-application/app/console:23

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$php app/console -v oro:install Installing Oro Application.   Oro requirements check: +---------+-------------------------------------------------------------------------------------------+ | Check   | Mandatory requirements                                                                    | +---------+-------------------------------------------------------------------------------------------+ | OK      | Vendor libraries must be installed                                                        | | OK      | app/cache/ directory must be writable                                                     | | OK      | app/logs/ directory must be writable                                                      | | OK      | Configured default timezone "Europe/Berlin" must be supported by your installation of PHP | | OK      | json_encode() must be available                                                           | | OK      | session_start() must be available                                                         | | OK      | ctype_alpha() must be available                                                           | | OK      | token_get_all() must be available                                                         | | OK      | simplexml_import_dom() must be available                                                  | | OK      | APC version must be at least 3.1.13 when using PHP 5.4                                    | | OK      | PCRE extension must be available                                                          | | OK      | Cache folder should not be inside encrypted directory                                     | +---------+-------------------------------------------------------------------------------------------+ +---------+--------------------------------------------+ | Check   | PHP settings                               | +---------+--------------------------------------------+ | OK      | date.timezone setting must be set          | | OK      | detect_unicode must be disabled in php.ini | | OK      | memory_limit should be at least 512M       | +---------+--------------------------------------------+ +---------+-----------------------------------------------------------------+ | Check   | Oro specific requirements                                       | +---------+-----------------------------------------------------------------+ | OK      | PHP version must be at least 5.4.9 (5.5.3-1ubuntu2.6 installed) | | OK      | GD extension must be at least 2.0                               | | OK      | cURL extension must be at least 7.0                             | | OK      | mcrypt_encrypt() should be available                            | | OK      | intl extension should be available                              | | OK      | icu library must be at least 3.8                                | | OK      | web/uploads/ directory must be writable                         | | OK      | web/media/ directory must be writable                           | | OK      | web/bundles/ directory must be writable                         | | OK      | app/attachment/ directory must be writable                      | | OK      | web directory must be writable                                  | | OK      | app/config/parameters.yml file must be writable                 | +---------+-----------------------------------------------------------------+ +---------+-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+ | Check   | Optional recommendations                                                                                                                                                                                                                  | +---------+-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+ | OK      | Requirements file should be up-to-date                                                                                                                                                                                                    | | OK      | When using the logout handler from the Symfony Security Component, you should have at least PHP 5.4.11 due to PHP bug #63379 (as a workaround, you can also set invalidate_session to false in the security logout handler configuration) | | OK      | PCRE extension should be at least version 8.0 (8.31 installed)                                                                                                                                                                            | | OK      | PHP-XML module should be installed                                                                                                                                                                                                        | | OK      | mb_strlen() should be available                                                                                                                                                                                                           | | OK      | iconv() should be available                                                                                                                                                                                                               | | OK      | utf8_decode() should be available                                                                                                                                                                                                         | | OK      | posix_isatty() should be available                                                                                                                                                                                                        | | OK      | intl extension should be available                                                                                                                                                                                                        | | OK      | intl extension should be correctly configured                                                                                                                                                                                             | | OK      | intl ICU version should be at least 4+                                                                                                                                                                                                    | | OK      | a PHP accelerator should be installed                                                                                                                                                                                                     | | WARNING | Set short_open_tag to off in php.ini*.                                                                                                                                                                                                    | | OK      | magic_quotes_gpc should be disabled in php.ini                                                                                                                                                                                            | | OK      | register_globals should be disabled in php.ini                                                                                                                                                                                            | | OK      | session.auto_start should be disabled in php.ini                                                                                                                                                                                          | | OK      | PDO should be installed                                                                                                                                                                                                                   | | OK      | PDO should have some drivers installed (currently available: mysql, pgsql, sqlite)                                                                                                                                                        | | OK      | SOAP extension should be installed (API calls)                                                                                                                                                                                            | | OK      | A JS Engine (node) is installed                                                                                                                                                                                                           | +---------+-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+   sh: 1: /usr/bin: Permission denied                                                      [RuntimeException]                                 The command terminated with an exit code: 126.                                                     Exception trace: () at /var/customers/webs/username/domainname/platform-application/vendor/oro/platform/src/Oro/Bundle/InstallerBundle/CommandExecutor.php:168 Oro\Bundle\InstallerBundle\CommandExecutor->processResult() at /var/customers/webs/username/domainname/platform-application/vendor/oro/platform/src/Oro/Bundle/InstallerBundle/CommandExecutor.php:138 Oro\Bundle\InstallerBundle\CommandExecutor->runCommand() at /var/customers/webs/username/domainname/platform-application/vendor/oro/platform/src/Oro/Bundle/InstallerBundle/Command/InstallCommand.php:223 Oro\Bundle\InstallerBundle\Command\InstallCommand->prepareStep() at /var/customers/webs/username/domainname/platform-application/vendor/oro/platform/src/Oro/Bundle/InstallerBundle/Command/InstallCommand.php:121 Oro\Bundle\InstallerBundle\Command\InstallCommand->execute() at /var/customers/webs/username/domainname/platform-application/vendor/symfony/symfony/src/Symfony/Component/Console/Command/Command.php:245 Symfony\Component\Console\Command\Command->run() at /var/customers/webs/username/domainname/platform-application/vendor/symfony/symfony/src/Symfony/Component/Console/Application.php:900 Symfony\Component\Console\Application->doRunCommand() at /var/customers/webs/username/domainname/platform-application/vendor/symfony/symfony/src/Symfony/Component/Console/Application.php:191 Symfony\Component\Console\Application->doRun() at /var/customers/webs/username/domainname/platform-application/vendor/symfony/symfony/src/Symfony/Bundle/FrameworkBundle/Console/Application.php:96 Symfony\Bundle\FrameworkBundle\Console\Application->doRun() at /var/customers/webs/username/domainname/platform-application/vendor/jms/job-queue-bundle/JMS/JobQueueBundle/Console/Application.php:44 JMS\JobQueueBundle\Console\Application->doRun() at /var/customers/webs/username/domainname/platform-application/vendor/symfony/symfony/src/Symfony/Component/Console/Application.php:121 Symfony\Component\Console\Application->run() at /var/customers/webs/username/domainname/platform-application/app/console:23

What can I still try? Thank you

[ishakutaParticipant]

where is your php executable located? is it in /usr/bin folder?
can your user access /usr/bin and run executables there?

check your php environment variables.

[rodolvelascoParticipant]

Im having the same issue and I have nothing that encripts files and I already changed the permissions to 755 to logs and cache folders. What else can I do?

[Author]

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