Translation cache is not updated

Hi:

I’m trying to translate some UI elements into Spanish. I have created such translations and clicked Update Cache.

I get the message “Cache updated”, but the cached values remain the same… any ideas? Thanks!

Here a screenshot just in case:

Topic

[Mauro ChojrinParticipant]

A few more details on this:

I tried the same procedure on my local VM and it worked just fine.

Also, I made a new translation and then upgraded to the latest tag from branch 1.6, cleared cache, etc… and the translation was applied.

After that I created a new translation and got the same problem as before… can this be a filesystem permission problem? Where are this translations stored?

Thanks

[Mauro ChojrinParticipant]

Ok, it seems I found the answer to my problem: restarting php-fpm did the trick… so I guess the cache is stored in APC or something like that, right? Is there a setting to be altered for this?

Thanks

Edit: in order to have the cache updated I need to use the button “Update cache” and then re-start php-fpm.

• This reply was modified 11 months, 1 week ago by  Mauro Chojrin. Reason: Added more context

[Andrey YatsenkoModerator]

Hi Mauro,
We are not using APC. By default everything cached in files and OpCache can be used for internal PHP cache.
Clicking “Update Cache” button should be enough, if it’s required to restart php-fpm then it’s probably a bug.

Please describe steps to reproduce, what translations you updated and we’ll try to reproduce it locally.
And share your configuration for opcache from <?php phpinfo() (not from CLI, because configuration can be different for CLI and php-fpm).
Thank you.

[Mauro ChojrinParticipant]

Hi Andrey:

Just check it after updating to 3.1 and I can still see the same problem.

Steps to reproduce:

1 – Open the translation panel (/admin/translation/)
2 – Filter by target language (In my case es_AR)
3 – Filter by translated: No
4 – Enter translation into “Translated value” field and save
5 – Update cache
6 – Symptom: CURRENT (CACHED) VALUE is not updated
7 – Restart php-fpm
8 – Reload page
9 – CURRENT (CACHED) VALUE is updated correctly

About the phpinfo:

Shell

This program makes use of the Zend Scripting Language Engine: Zend Engine v3.1.0, Copyright (c) 1998-2018 Zend Technologies with Zend OPcache v7.1.26, Copyright (c) 1999-2018, by Zend Technologies

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This program makes use of the Zend Scripting Language Engine: Zend Engine v3.1.0, Copyright (c) 1998-2018 Zend Technologies     with Zend OPcache v7.1.26, Copyright (c) 1999-2018, by Zend Technologies

PHP

Opcode Caching Up and Running Optimization Enabled SHM Cache Enabled File Cache Disabled Startup OK Shared memory model mmap Cache hits 5280 Cache misses 5214 Used memory 129593040 Free memory 407277872 Wasted memory 0 Interned Strings Used memory 10974976 Interned Strings Free memory 22579456 Cached scripts 5198 Cached keys 6676 Max keys 32531 OOM restarts 0 Hash keys restarts 0 Manual restarts 0 Directive Local Value Master Value opcache.blacklist_filename /etc/php.d/opcache*.blacklist /etc/php.d/opcache*.blacklist opcache.consistency_checks 0 0 opcache.dups_fix Off Off opcache.enable On On opcache.enable_cli Off Off opcache.enable_file_override Off Off opcache.error_log no value no value opcache.fast_shutdown 0 0 opcache.file_cache no value no value opcache.file_cache_consistency_checks 1 1 opcache.file_cache_only 0 0 opcache.file_update_protection 2 2 opcache.force_restart_timeout 180 180 opcache.huge_code_pages On On opcache.inherited_hack On On opcache.interned_strings_buffer 32 32 opcache.lockfile_path /tmp /tmp opcache.log_verbosity_level 1 1 opcache.max_accelerated_files 32531 32531 opcache.max_file_size 0 0 opcache.max_wasted_percentage 5 5 opcache.memory_consumption 512 512 opcache.opt_debug_level 0 0 opcache.optimization_level 0x7FFFBFFF 0x7FFFBFFF opcache.preferred_memory_model no value no value opcache.protect_memory 0 0 opcache.restrict_api no value no value opcache.revalidate_freq 2 2 opcache.revalidate_path Off Off opcache.save_comments 1 1 opcache.use_cwd On On opcache.validate_permission Off Off opcache.validate_root Off Off opcache.validate_timestamps Off Off

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54

Opcode Caching Up and Running Optimization Enabled SHM Cache Enabled File Cache Disabled Startup OK Shared memory model mmap Cache hits 5280 Cache misses 5214 Used memory 129593040 Free memory 407277872 Wasted memory 0 Interned Strings Used memory 10974976 Interned Strings Free memory 22579456 Cached scripts 5198 Cached keys 6676 Max keys 32531 OOM restarts 0 Hash keys restarts 0 Manual restarts 0 Directive Local Value Master Value opcache.blacklist_filename /etc/php.d/opcache*.blacklist /etc/php.d/opcache*.blacklist opcache.consistency_checks 0 0 opcache.dups_fix Off Off opcache.enable On On opcache.enable_cli Off Off opcache.enable_file_override Off Off opcache.error_log no value no value opcache.fast_shutdown 0 0 opcache.file_cache no value no value opcache.file_cache_consistency_checks 1 1 opcache.file_cache_only 0 0 opcache.file_update_protection 2 2 opcache.force_restart_timeout 180 180 opcache.huge_code_pages On On opcache.inherited_hack On On opcache.interned_strings_buffer 32 32 opcache.lockfile_path /tmp /tmp opcache.log_verbosity_level 1 1 opcache.max_accelerated_files 32531 32531 opcache.max_file_size 0 0 opcache.max_wasted_percentage 5 5 opcache.memory_consumption 512 512 opcache.opt_debug_level 0 0 opcache.optimization_level 0x7FFFBFFF 0x7FFFBFFF opcache.preferred_memory_model no value no value opcache.protect_memory 0 0 opcache.restrict_api no value no value opcache.revalidate_freq 2 2 opcache.revalidate_path Off Off opcache.save_comments 1 1 opcache.use_cwd On On opcache.validate_permission Off Off opcache.validate_root Off Off opcache.validate_timestamps Off Off

Got from running phpinfo through the webserver.

Thanks

[Andrey YatsenkoModerator]

Thank you, Mauro.

The issue is in opcache configuration.
Translation cache is stored in php files. And not only translations are broken. You also will have issues with custom entities and fields added from UI.
you have the setting opcache.validate_timestamps Off Off
that means when files are updated – you will not get an update.

To solve an issue you have 2 options here:
1) enable opcache.validate_timestamps option
2) configure blacklist file for opcache

INI

{pathToWebsiteFolder}/var/cache/prod/oro_entities/* {pathToWebsiteFolder}/www/var/cache/prod/translations/* {pathToWebsiteFolder}/www/var/cache/prod/doctrine/orm/Proxies/*

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{pathToWebsiteFolder}/var/cache/prod/oro_entities/* {pathToWebsiteFolder}/www/var/cache/prod/translations/* {pathToWebsiteFolder}/www/var/cache/prod/doctrine/orm/Proxies/*

where {pathToWebsiteFolder} is the path to the folder where the website is installed.

[Mauro ChojrinParticipant]

Great! Thanks Andrey!

At first glance I’d say I could go either way… I guess the first option it’s more of a “set and forget” kind and the second will require me to update such config every time a new type of object needs to be left out… would you say there’s a big performance hit in taking the first approach?

[Mauro ChojrinParticipant]

I read here that it’s better to have this off and use the blacklist if needed.

Specially in order to avoid mixing old and new code. So for the time being I’ll go with option 2.

Which BTW seems to be working :)

Thanks a lot!!

[Mauro ChojrinParticipant]

I just found a case where the translation aren’t applied immediately… I guess there’s another file/dir that needs to be blacklisted:

The main menu. I made some translations and they only become effective once I restarted php-fpm.

[Author]

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