I saw the prebuilt workflow named “Abandoned Shopping Cart”, probably from the MagentoBundle, and wanted to do pretty much the same as done in this workflow. I want to create a call and log it automatically to the Calls-List in a Lead.
Is there any easy way to add a call to a Lead via workflows, so that it is listed in the calls in the active lead?
Any helpful answer is good to push myself forward in learning how to create good workflows.
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