Cant send e-mails – Authentication required

Hello Oro team!

I’m trying to send a simple email through Oro, but I got the follow error message:

Expected response code 250 but got code "530", with message "530 Authentication required "

1	Expected response code 250 but got code "530", with message "530 Authentication required "

I’m using my organization’s SMTP server. My parameters.yml file looks like that:

YAML

mailer_transport: smtp mailer_host: mail.organization.br mailer_port: 123 mailer_encryption: null mailer_user: user mailer_password: xxxxx

1 2 3 4 5 6

mailer_transport: smtp mailer_host: mail.organization.br mailer_port: 123 mailer_encryption: null mailer_user: user mailer_password: xxxxx

Can anyone help me?
Thanks in advance

Topic

[Andrey YatsenkoModerator]

SMTP settings at system configuration override settings from parameters.yml.
Go to /config/system/platform/email_configuration
And validate the “SMTP Settings”.

[William RadiParticipant]

Hey, Andrey!
I’ve been there, setted same configuration, checked connection and was ok:

But when I try to send an email, the error appears again..
Could be something else?

Thanks again!

[Andrey YatsenkoModerator]

Then go to /config/user/profile/platform/user_email_configuration by the user that can’t send an email and check settings there as well.

[Author]

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