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Forums › Forums › OroCommerce › How do I fix broken category images?

This topic contains 4 replies, has 2 voices, and was last updated by  mozillalives 5 years, 8 months ago.

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  • July 6, 2017 at 8:10 am #31859

    mozillalives
    Participant

    I recently did a reinstallation of OroCommerce 1.2 with the demo data but for some reason I don’t see the category images. The only error I see in the logs is for the missing image because the system is expecting it to be there. I made sure the permissions are correct (they are). I also made sure that the cron was running as well as the message queue consumer (presuming that this might be a background task). I’m still not seeing category images.

    If someone could point me to where these images would be generated, I can work through this issue from there. Thanks.

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  • July 17, 2017 at 4:30 am #31860

    wgozdzicki
    Participant

    Hello,
    Images are generated in the web/media directory. You can check specific directory of an image by seeing source code of a page. I would say your web server has no write permissions to web/media or some subdirectory.

    Please, bring more details about what category, what exactly image is not showing (small/large) and where (frontend/backend)?

    Best regards
    Wiktor

    July 17, 2017 at 8:49 am #31861

    mozillalives
    Participant

    Thanks for your suggestion wgozdzicki but permissions was the very first thing I checked since it’s the most common problem and there were no issues there. I checked quite a few other items as well but I couldn’t find any other obvious issues.

    Oddly enough, since I posted this three category images have generated on their own. At first I was hoping this was due to me re-saving the category images via the admin, but this only worked for three of the categories and the rest are still missing images.

    What I really need now is for someone to point me to where the category_medium image is generated. I can see the images.yml file where it is defined but I’m not certain where that is actually processed. If I can get to that part of the code I should be able figure out what’s actually going on in my setup.

    July 17, 2017 at 2:25 pm #31862

    wgozdzicki
    Participant

    So maybe investigation of this method will help you.

    Best regards
    Wiktor

    July 17, 2017 at 6:22 pm #31863

    mozillalives
    Participant

    I think that’s what I was looking for. Thanks wgozdzicki!

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