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Forums Forums OroCommerce Importing Products with Brand

This topic contains 2 replies, has 2 voices, and was last updated by The Jackal The Jackal 11 months, 1 week ago.

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  • Creator
  • #40332
    The Jackal
    The Jackal

    1. I have no issue bulk importing products. However, when I try to include the brands, I get the following import error:

    Error in row #1. Not found entity “Brand”.

    2. Entities/Entity Management settings for Product/Brand as follows:

      Frontend Options

    Searchable: Yes
    Filterable: Yes
    Filter By: Fuzzy Search
    Sortable: No
    Enabled: Yes
    Visible: yes

      Backoffice Options

    Column Name: blank
    Column Position: blank
    Use as identity Field: No (uneditable)
    Exclude Column: No
    Export Fields: All

    3. I saw in another post to be ‘use as identity field’ as yes. However, the field is disabled in screen.

    4. Thank you for any suggestions!

    Version: 3.1.12
    OS: Ubuntu 18.4 LTS

Viewing 2 replies - 1 through 2 (of 2 total)
  • Author
  • #40334
    Andrey Yatsenko
    Andrey Yatsenko

    “Use as identity Field” option should be set to “always” on an id field of the brand entity and it’s already is by default (this was fixed in recent version). The option was disabled intentionally to resolve some configuration conflicts but this is not related to the above issue.

    According to the error
    Error in row #1. Not found entity “Brand”.
    Please provide an example of the import file, to determine what columns have you included for brands and make sure that brand.id is included and is valid.

    The Jackal
    The Jackal

    I checked and realized the import file didn’t have brand.id column. So I went to Entity Management, Brand/Id and changed Exclude Column from Yes to No.

    I managed to successfully imported the brand using the id of a known brand. Yay!

    Question: Is there a way to import new brands? I tried using brand.id without a number and it won’t create the new brand. I have hundreds of brands and need a way to upload more easily.

    Thank you in advance for any help!

Viewing 2 replies - 1 through 2 (of 2 total)

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