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Forums OroCommerce Message queue flash notice showing every 15 Minutes

This topic contains 5 replies, has 2 voices, and was last updated by Andrey Yatsenko Andrey Yatsenko 4 months, 3 weeks ago.

  • Creator
  • #32975


    Hi Masters,

    I want to asking related this issue regarding showing flash notice “The application is not configured properly (message consumers are not available). Please contact the system administrator.” in the backend administrator, I think this problem related to oro:cron:message-queue:consumer_heartbeat_check … Is it the normal issue or there any trouble in my message-queue execution ? I noticed that every 15 minutes this message always showing … I saw in access_log, error_log (apache) and prod.log, dev.log (project) There’s no reproduced any log related the time when showing this message …

    Thanks in Advance :)

Viewing 5 replies - 1 through 5 (of 5 total)
  • Author
  • #32976
    Andrey Yatsenko
    Andrey Yatsenko

    Hi Rio,
    Do you have consumers running at the background all the time?
    You can configure Supervisor to automatically restart consumers when they stopped at some point.



    Hi Andrey,

    Yes I have, actually Im using supervisord to running (clank:server and oro:message-queue:consume) and also running with crontab in order to running the (oro:cron). I followed exactly from

    But I have not found related the issue, i’ve tried to change 777 all directories in order to ignore any missing permission :D, Do you ever facing the same problem ?

    FYI : Orocommerce 1.5, with bitnami

    • This reply was modified 4 months, 3 weeks ago by  Rio.
    Andrey Yatsenko
    Andrey Yatsenko

    Please check message consumers logs then, seems something really went wrong.

    If you configured consumers by above instruction with supervisor you should have logs at
    /var/log/supervisor/oro_message_consumer_stdout_00.log where 00 is process number. If you have 4 consumers it will be 00, 01, 02, 03.

    Also check your application logs at app/logs/prod.log,
    If it’s not enough info you can increase verbosity by adding -v or -vv to the consumer command and logs will be more detailed.



    Hi Andrey …

    Thanks for response, I already know the logs of supervisor at /var/log/supervisor/. :)
    Yes there are 4 logs consumers 00, 01, 02, 03

    Here is the Runtime error :

    How it comes? Is there any missing arguments … Thx

    Andrey Yatsenko
    Andrey Yatsenko

    this means you tried to run application with wrong environment name, probably it is --env=pr$ instead of --env=prod

Viewing 5 replies - 1 through 5 (of 5 total)

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