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Forums OroCommerce Price not available

This topic contains 4 replies, has 3 voices, and was last updated by  Rio 10 months ago.

  • Creator
    Topic
  • #33232

    mayank2
    Participant

    I have added price rules from backend and its working fine. But it does not showing on frontend. It just show Price not available. I have checked this document as well.
    https://oroinc.com/b2b-ecommerce/doc/current/user-guide/pricing

    And I have also run below command as well.
    oro:cron:price-lists:schedule
    oro:message-queue:consume

    So can you please tell me what I am doing wrong? I am running orocommerc on WAMP in windows 7.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Author
    Replies
  • #33233
    Andrey Yatsenko
    Andrey Yatsenko
    Moderator

    Check that you added prices at the same currency, for the same unit and there is a price for a quantity you adding to the shopping list.
    Also, check that price list is enabled and what price list merging strategy is used, that can explain why prices were not used.

    #33234

    Rio
    Participant

    Hi andrey,

    I have the same problem, could you update us the solution

    Thanks

    #33235
    Andrey Yatsenko
    Andrey Yatsenko
    Moderator

    The common problems why prices cannot work:
    – the consumer is not running
    – you forget to trigger manually price recalculation after import
    – you are using a different unit for product and configured price
    – there is a price for the quantity of products you are trying to add to the shopping list (e.g. prices start from 10 items but you adding to SL 3 items)

    #37368

    Rio
    Participant

    Hi andrey,

    I think the issue is because message queue not running well on my application (suddenly stop)
    that why some price not triggered completely.

    The easy way, i checked the table oro_price_product_combined and oro_price_list_combined to make sure the record of price exist or not

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

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