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Forums OroCommerce product visibility only for specific customer

This topic contains 6 replies, has 3 voices, and was last updated by  bernard.hko 3 months, 2 weeks ago.

  • Creator
    Topic
  • #33032

    bernard.hko
    Participant

    we are an oem manufacturing company, we only want to show odm or oem product after specific customer login, it would be greatly appreciated if someone can explain in details how to setup the product visibility, i really do not understand the explanation in oro manual site, thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Author
    Replies
  • #33034
    Andrey Yatsenko
    Andrey Yatsenko
    Moderator

    You can start from this video https://oroinc.com/b2b-ecommerce/media-library/manage-product-visibility
    and documentation guide https://oroinc.com/b2b-ecommerce/doc/1.6/user-guide/products/products/actions-details/managing-product-visibility

    if it’s not enough, please give us some details where you stuck or what is not working as you expected after reading the doc.

    Thank you

    #33035

    bernard.hko
    Participant

    hi Andrey, thanks for your video and documentation guide, but i still found the difficulty on settings the visible of product only for specific customer.

    what i did:
    system > configuration > commerce > customer > visibility both set to ‘hidden’, then no matter what i set in product visibility, the product still be hidden.
    eg: in Product visibility
    1. visibility to All ‘visible’
    2. visibility to customer groups – all group set to ‘visible’
    3. Visibility to Customers to ‘visible’
    but the product still be hidden, even specific customer user login and logout.

    and vice versa if system configuration set both to ‘visible’
    and in product visibility set all fields to ‘hidden’, then the product will be visible no matter login or not.

    can you show me some steps how to setup, my case is OEM products only display under that OEM comsumer login the site, thanks.

    #33036

    bernard.hko
    Participant

    anyone can help? thanks

    #33037
    Michael
    Michael
    Keymaster

    Can you please check that the message consumer is running at all times?

    If not, please make sure you followed this section from the installation instructions on configuring the background processes – https://oroinc.com/b2b-ecommerce/doc/1.6/install-upgrade/installation-quick-start-dev/commerce-crm#configure-and-run-required-background-processes

    It should be running for the visibility management and many other features (e.g. pricing, emails, import/export) to work.

    #33038

    bernard.hko
    Participant

    thanks, do u have instructions on configuring the background processes for apache server??

    #33039

    bernard.hko
    Participant

    thanks got it!!!

    app/console –env=prod oro:message-queue:consume -vv

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