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This topic contains 2 replies, has 3 voices, and was last updated by  Yurii Muratov 7 months, 2 weeks ago.

  • Creator
    Topic
  • #29485

    t.qadi
    Participant

    notification is not working when creating case?
    mail configuratiion is done
    craeted rule and template

    but not working any suggestion

Viewing 2 replies - 1 through 2 (of 2 total)
  • Author
    Replies
  • #29486
    oro_newbie
    oro_newbie
    Participant

    Hi,

    Is your daemon running? Go to System menu -> Job Queue to check the daemon status

    Also, are you sure your mail configuration is working? You can test by resetting your password by clicking on your name on the top right -> More Actions -> Reset Password. You should be receiving the reset password link by e-mail.

    #29487

    Yurii Muratov
    Participant

    Hello, t.qadi.
    Notification messages does not sends automatically then some event was triggered.
    To send your notifications, please run the consumer with command app/console oro:message-queue:consume. This will run consumer and your messages will be sent.

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