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Forums OroCRM OroCRM – Installation/Technical Issues or Problems Expert help for oroCRM on hosted server needed

This topic contains 16 replies, has 3 voices, and was last updated by  mmiasnikov 3 months, 3 weeks ago.

  • Creator
    Topic
  • #27925

    saswiss
    Participant

    Hi,

    I am not exactly the world’s best technical guy and SO need orocrm installed on our hosted server. Is there anyone willing and able to do that for me? everything has already been uploaded, but I can’t seem to get it installed.

    PLEASE help!!!
    thanks

Viewing 15 replies - 1 through 15 (of 16 total)
  • Author
    Replies
  • #27927
    ibratsilo
    ibratsilo
    Moderator

    Hi,

    Thanks for your question. Installation of OroCRM differs not much from the others applications and should be done in a few steps. These steps are described in detail here – https://oroinc.com/orocrm/doc/2.3/book/installation. This documentation is a good starting point for work with OroCRM.

    If there are problems during the execution of the steps or you are already stuck on some one. Please ask clarifying questions (with a detailed description of the specific problem), we will gladly help you solve them.

    • This reply was modified 3 months, 3 weeks ago by ibratsilo ibratsilo.
    #27929

    mmiasnikov
    Moderator

    Hello, Saswiss,

    Also, please, take a look in to the recently published step-by-step installation guide for the newer 2.6 version of OroCRM application https://oroinc.com/orocrm/doc/current/install-upgrade/installation-quick-start-dev/crm.

    Please, let us know if this information it’s not enough for you to get working OroCRM application.

    Thank you.

    #27930

    saswiss
    Participant

    Hi mmiasnikov,

    thanks for the link. I have already tried this, but don’t understand half of it so I am not able to even start the instllation. That’s why I asked earlier if ANYone with some decent expertise could perform the installations for me.

    Regards

    #27931

    mmiasnikov
    Moderator

    Hi, saswiss,

    Could you please tell me, what, exactly, isn’t clear for you in this https://oroinc.com/orocrm/doc/current/install-upgrade/installation-quick-start-dev/crm installation guide, when do you stuck?

    Therefore in addition to helping you, we could make the guide more understandable to other users.

    Thank you!

    #27932

    saswiss
    Participant

    Hi again,
    I simply don’t understand how I should install the crm. Normally when I install, there is an install.php somewhere. this time I found 1, but was unable to complete. The material if good and understandable, but I am simply not technically able to understand what should be done….sorry…

    #27933

    mmiasnikov
    Moderator

    Ok.

    Where do you try to install OroCRM? On your local machine? Or did you buy some shared hosting? Or do you have a virtual or dedicated server?

    On which operating system do you want to install OroCRM (Windows/Linux/MacOS)? and which the version of your OS?

    #27934

    saswiss
    Participant

    No, its on a hosted server – on a sub-domain of my main domain. It’s a Linux system.

    #27935

    mmiasnikov
    Moderator

    Have you SSH access to this server?
    Which Linux distributive used on the server (CentOS, Ubuntu)?

    If you’re not sure – please, ask your hosting provider these questions.

    #27936

    saswiss
    Participant

    Yes SSH
    I think Ubuntu.

    #27937

    mmiasnikov
    Moderator
    • Which edition of the OroCRM do you use? Community or Enterprise?
    • Which version of OroCRM do you want to install? (I’d recommend the current stable v. 2.6 if you don’t have objections for some reason)
    • Do you have installed the Database server? (Is it MySQL or another RDBMS, maybe MariaDB?). What version of your DB server software do you use? (MySQL v. 5.6, for example?)
    • Do you have installed PHP? Which version? (It should be v.7.1.17 and above)

    Again, if you not sure – please, ask your hosting provider tech support.

    #27938

    saswiss
    Participant

    Hi again,

    I have the community version, 3.0.0 beta. database is MySql 5.6 and PHP 7.1

    #27939

    saswiss
    Participant

    Hi,

    anyone out there willing and able to help?

    thanks

    #27940
    ibratsilo
    ibratsilo
    Moderator

    Hi, saswiss.

    Sorry but this is community channel and we can not assign a technical specialist for these actions. We are ready to help with the problem if you describe the technical details.

    #27941

    saswiss
    Participant

    Hi ibratsilo,
    thanks for your response. Unfortunately I am merely a consultant advising my clients on products, etc. – so I normally have apps like oro installed for testing and recommendation. Unfortunately I (as a complete tech idiot) was not able to do an install and since my client will make a decision by early next week, I will use the rest of the time to focus on other enterprise products.
    Take care

    #27942
    ibratsilo
    ibratsilo
    Moderator

    If you need the application only for familiarization or presentation purposes you can use our demo site – https://demo.orocrm.com/desktop/user/login.

Viewing 15 replies - 1 through 15 (of 16 total)

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