OroCRM Forums

Covering OroCRM topics, including community updates and company announcements.

Forums Forums OroCRM OroCRM – Installation/Technical Issues or Problems Integration problem with Zendesk – SQL not updated

This topic contains 2 replies, has 2 voices, and was last updated by  Loïc Bertron 5 years, 9 months ago.

Starting from March 1, 2020 the forum has been switched to the read-only mode. Please head to StackOverflow for support.

  • Creator
  • #26419

    Loïc Bertron

    Hi !

    I’m trying to install the zendesk integration. Everything is good so far, except SQL.
    I got this error while trying to insert a zendesk integration :

    Here is the actual structure :


    Colonne Type Null Défaut Commentaires MIME
    id int(11) Non
    type varchar(30) Non
    wsdl_url varchar(255) Oui NULL
    api_user varchar(255) Oui NULL
    api_key varchar(255) Oui NULL
    sync_start_date date Oui NULL
    sync_range varchar(50) Oui NULL
    website_id int(11) Oui NULL
    websites longtext Oui NULL (DC2Type:array)(DC2Type:array)
    is_extension_installed tinyint(1) Oui NULL
    is_wsi_mode tinyint(1) Oui NULL
    admin_url varchar(255) Oui NULL

    Nom de l’index Type Unique Compressé Colonne Cardinalité Interclassement Null Commentaire
    PRIMARY BTREE Oui Non id 1 A Non

    Do you have any idea ?


Viewing 2 replies - 1 through 2 (of 2 total)
  • Author
  • #26420

    Alexandr Smaga

    Hello @loic_bertron !

    It looks like installation of the package was not finished well. Could you please share package installation log file from app/logs/ ? Try to run app/console oro:platform:update --force(dump DB backup before)


    Loïc Bertron


    There is nothing in the logs. Only dev.log was accessed, and the only thing i can see is debug trace, with select statements. No Alter Table statements. No errors.

Viewing 2 replies - 1 through 2 (of 2 total)

The forum ‘OroCRM – Installation/Technical Issues or Problems’ is closed to new topics and replies.

You will be redirected to [title]. Would you like to continue?

Yes No