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  • Creator
  • #26233


    Hi there,

    Have installed everything ok.
    When I go to add a magento connector and enter the wsdl url I get a somewhat vague error message:
    “Error occurred during check request, please try later!”

    I have created the soap account correctly in Magento, and tried 2 variations for urls, eg
    http://www.domain.com/api/soap/?wsdl, http://www.domain.com/api/?wsdl.
    Have tried the ‘WS-I Compliance’ button as well.

    When I go to the WSDL URL in a browser I get the correct response.

    When I check the server log on the destination Magento box, OroCRM is not even hitting that URL. So the request to the URL isn’t even being made.

    Is there something else I need to check?
    Is there an application error log I can enable to debug why the WSDL request is not being made?


Viewing 9 replies - 1 through 9 (of 9 total)
  • Author
  • #26234
    Dima Soroka
    Dima Soroka


    Please check your prod/dev log files (app/logs/). OroCRM is using v2 SOAP API (api/v2_soap?wsdl=1), please check if it is accessible from your server.



    Thanks Dima.

    I tried that other soap URL in the connector config. (I can access it successfully via browser) I checked crm-application/app/logs and there are no log files there.
    I also ensured that the logs folder is writeable.

    I received the same error.

    What can I try next?


    Alexandr Smaga


    It’s strange because there should be log files. And “check connection” error as also should be there with CRITICAL priority level.
    Error message could says something like this

    [2014-09-03 19:18:33] app.CRITICAL: MageCheck error: 0: SOAP-ERROR: Parsing WSDL: Couldn’t load from ‘http://magento.domain’ : failed to load external entity “http://magento.domain”

    Also if you have http auth on your magento host, please do not forget to pass credentials to URL.


    Tawfek Daghistani


    did you have orocrm bridge installed ?

    for me this bridge get my integration to work



    Hi, I’ve the same issue like huppy,
    Everything seems well configured in both Oro and Magento. I can ping hosts and open Magento WSDL in soapUI/IE but when clicking on Test Connection I receive a generic error:

    “Error occurred during check request, please try later!”

    and there is nothing logged in app/logs/prod.log.

    Actually I’ve latest OroCRM Bridge downloaded from Magento connect (1.4.4 installed and magento 1.9.1


    Alexandr Smaga

    Hello @luka1111 ! Could you please take a look to this comment? Hope it help!



    Hi Alexandr,
    unfortunately I was not able to solve the issue.

    I’ve both Magento and OroCRM on the localhost. If I set a wrong url in OroCRM channel integration configuration I receive quickly an error and I can see it also in the LOG File but if I set the correct WSDL endpoint configuration, the systems hangs and nothing is logged in the LOG. only after a couple of minutes I receive the general error that I’ve indicated above probably related to TimeOut errors.
    What could be my issue?

    Many thanks for your help,



    In addition invoking Magento WSDL endpoint with SoapUI I’m able to receive response so this proof that Magento and SOAP endpoints are correct and up&running but I feel that there is something wrong in OroCRM Bridge.



    Sorry again :)… This error (500) logged in access.log of Apache server can help? – – [15/Dec/2014:12:38:06 +0100] “GET /magento/index.php/api/v2_soap/?wsdl=1 HTTP/1.1” 200 261737 – – [15/Dec/2014:12:38:04 +0100] “POST /crm-application/web/magento/check?id=1 HTTP/1.1” 500 –

Viewing 9 replies - 1 through 9 (of 9 total)

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