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Forums OroCRM OroCRM – Installation/Technical Issues or Problems Navigation Menu Not Showing: Sales -> Sales Process

This topic contains 8 replies, has 3 voices, and was last updated by Mike Kudelya Mike Kudelya 1 year, 9 months ago.

  • Creator
    Topic
  • #27486

    sakuradesigns
    Participant

    After installation, I do not find Sales – Sales Process menu in navigation bar; I have installed sample data and also enabled workflows from: System -> Workflows. I assume this menu is available for Community version?

    Thanks in advance.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Author
    Replies
  • #27487
    Anton
    Anton
    Participant

    If my memory serves me, you have to add business customers as an integration before it will show up.

    #27488

    sakuradesigns
    Participant

    Can you please give me more information? Is there an extension I need to install? Thanks in advance.

    #27489
    Anton
    Anton
    Participant

    System > Integrations > Add type Business Customer

    (if memory serves me well)

    #27490
    Mike Kudelya
    Mike Kudelya
    Participant

    Hi

    Please add channel with Sales Process entity (System -> Channels)

    #27491

    sakuradesigns
    Participant

    That worked perfectly, now I can see Sales Process tab being in the navigation menu, thank you.

    New issue:

    When going to Sales -> Sales Process -> Start From Lead, I selected the channel which I had added Sales Process entity to the menu, and then clicked “Submit” button, the system shows “Loading Now” sign for minutes and is not going anywhere, how to get to the next screen? Thanks in advance.

    #27492
    Mike Kudelya
    Mike Kudelya
    Participant

    Hi

    Which version of platform are you using? (This information you can find there System -> System Information)

    Please look at logs (app/logs/prod.log, app/logs/dev.log) for errors. Also you can detect errors on ajax response, when you click on Submit or may appears JS errors.

    #27493

    sakuradesigns
    Participant

    Package Name Version License
    oro/moment-timezone 0.3.1 MIT
    oro/jsplumb 1.7.6 MIT GPL-2.0
    oro/doctrine-extensions 1.0.13 MIT
    oro/platform 1.10.10 MIT

    I have just cleared the log and will submit it here.

    #27494
    Mike Kudelya
    Mike Kudelya
    Participant

    Hi

    Any news about php/js errors?

Viewing 8 replies - 1 through 8 (of 8 total)

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