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Forums Forums OroCRM OroCRM – Installation/Technical Issues or Problems No records found in Reports

This topic contains 4 replies, has 3 voices, and was last updated by  David Gitman 6 years, 3 months ago.

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  • Creator
    Topic
  • #26085

    David Gitman
    Participant

    Hi,

    The default “Account Life Time Value” report is showing “No records found”. However I have plenty f customer accounts with sales.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Author
    Replies
  • #26086

    Alexandr Smaga
    Participant

    Hi!

    This report shows data for account life time value, this calculated as a sum of close revenue values from all related to account opportunities in “won” status.

    So this means if you do not have any account with linked “won opportunity” you will not see any records there.

    Hope explanation is clear :)

    #26087

    David Gitman
    Participant

    Hi Alexandr,

    Are order imported from Magento (status = complete) consider a “won opportunity”?

    #26088
    Dima Soroka
    Dima Soroka
    Keymaster

    Hi David

    This is not covered yet, you will need to create a custom report for this using our report management tool. We are working in the direction that will allow to combine report data from multiple channels.

    #26089

    David Gitman
    Participant

    Thanks for the update, Dima.

Viewing 4 replies - 1 through 4 (of 4 total)

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