I’m interested in using the integration of Zendesk and OroCRM, but the sync is not completed. I’ve followed all the steps on How to Setup (https://www.zendesk.com/apps/support/orocrm/?source=app_directory) and never understood what is the problem.
The jobs oro_integration:sync_integration:1 and oro_integration:revers_sync_integration:1 status are “Running” or “Failed”, never got a “Success”.
Zendesk’s API is enabled and there are requests with the token generated for OroCRM. Even, I can create tickets using Google Chrome Dev Console with the token.
I installed the latest version of OroCRM and v4.0.0 of OroCRM and Zendesk integration.
My OroCRM installation is running on a Debian 10 machine with nginx and PHP 7.1, behind a firewall. A port forwarding rule to ports 80 and 443 was enabled.
Any information and help will be appreciated.
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