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Forums Forums OroCRM OroCRM – Programming Questions [ Notice & Question ] – Oro(CRM) Channels

This topic contains 2 replies, has 2 voices, and was last updated by  Jaimy 8 years, 11 months ago.

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  • Creator
  • #24720


    Hello fellow OroCRM folks!

    I really enjoy the nice and smooth synchronisation with Magento, compared to the earlier releases it works flawlessly! However, I did notice a strange “change” in the GA release. Apparently, when you create a channel, let’s say a Magento Channel, and let is synchronize with Magento, you are not allowed to delete it! That’s kind off odd I would say, since I only created an example channel for test purposes.

    In the OroIntegrationBundle:Channel:update.html.twig is a line[13]* which will show or not show the delete ui button. Ofcourse I could add an IntegrationBundle, set this as my parent and overrule this template, but I would like to know why you are not allowed to delete a channel after synchronization, what is the goal of this feature?

    I look forward to your responds.

    Kind Regards,

    Jaimy Casteleijn

    * The line I’m talking about is in OroIntegrationBundle:Channel:update.html.twig on line 13:

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  • Author
  • #24721


    Hello Jaimy

    This is intended behaviour, cause each entity synced from Magento contains link to channel it’s came from, so user will be able to distinguish e.g. customers/orders that was imported from different channels.
    Do you, probably, want to de-activate channel when you no longer need it, instead of delete.
    Otherwise: if there was an option to soft-delete (actually hide it from UI), will it be useful for you?

    Thank you for your notice.



    Hi Ishakuta,

    Thank you for your responds! I fully understand why this is default behavior, since you would get some lost references etc etc.. On the other hand it would be nice to be able to de-activate a certain channel when I’m finished with it. Your proposal of hiding it from the UI would be a descent one to pursue, this will enable me to determine whether the it is a channel I’m still using or if it’s deprecated.

    Again thanks for the responds!

    Kind Regards,

    Jaimy Casteleijn

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