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Forums Forums OroCRM Please read this before starting a topic with technical question

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  • #30620


    When you create a new topic with technical question or request, please, provide following important information to speed up your request processing:

    1. Application related information:

    • Application Type: (OroPlatform, OroCRM, OroCommerce)
    • Application Version: (1.2.4, or 1.3.1, or 2.3.1, etc.)
    • Application Edition: (Community or Enterprise)

    2. Environment related information:

    • OS, name and version: (Ubuntu 16.04)
    • Web server, name and version: (Nginx 1.10.3)
    • Database, name and version: (MySQL, 5.7)
    • PHP, version: (7.1)

    3. Also, for questions about error, issue or unexpected behavior, please, describe the way to reproduce it.

    Example (but you may use your own pattern or free-form description):

    Steps to reproduce:

      1) Install application with demo data
      2) Open edit page for Order #1
      3) Add manual discount for 10$ with name “Christmas discount”
      4) Save Order

    Expected result:

      1) Total sum of order should be 1745$
      2) In Discounts list should be presented “Christmas discount” with amount of 10$

    Actual result:

      1) Total sum of order is 1755$
      2) In Discounts list not presented “Christmas discount”

    Also, of course, you can provide any other information, that, you think, can do the situation more clear for the “Oro inc.” team and community members.

    Thank you!

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